SUBSTITUTION POLICY
We make every effort to deliver the exact product depicted in the photographs or as requested.
However, due to seasonal availability and unforeseen circumstances, substitutions may be necessary.
The availability of certain flowers is contingent upon seasonal and weather conditions. Additionally, specific flower types or colors may not be available for delivery on a given day. In such cases, if a product is unavailable at the time of order, we will substitute it with a similar item of equal or greater value and beauty.
Please rest assured that we will strive to maintain the size, shape, and overall color scheme of the arrangement, though there may be slight variations due to the designer's interpretation.
For arrangements featuring a single variety of flower, the variety will take precedence over the color. In the case of non-floral products, we will provide a substitute of similar value and quality.
Our ultimate goal is to ensure your complete satisfaction by delivering an arrangement of equal or greater value and beauty.
However, due to seasonal availability and unforeseen circumstances, substitutions may be necessary.
The availability of certain flowers is contingent upon seasonal and weather conditions. Additionally, specific flower types or colors may not be available for delivery on a given day. In such cases, if a product is unavailable at the time of order, we will substitute it with a similar item of equal or greater value and beauty.
Please rest assured that we will strive to maintain the size, shape, and overall color scheme of the arrangement, though there may be slight variations due to the designer's interpretation.
For arrangements featuring a single variety of flower, the variety will take precedence over the color. In the case of non-floral products, we will provide a substitute of similar value and quality.
Our ultimate goal is to ensure your complete satisfaction by delivering an arrangement of equal or greater value and beauty.